Plan Member Advocacy & Health Insurance Advocacy

AQ Group Solutions claims mediation service provides employees and their families with a single point of contact for timely claims resolution and advocacy through a multi-faceted support mechanism. This confidential service ensures that the privacy of employees is protected, alleviates additional work from your administration team and mitigates any potential liability for the organization or executives by removing their involvement in the claims process. Our Plan Member Experience Team is available to employees and their families during business hours by telephone, or by confidential email 24/7.