Account Management at AQ Group Solutions means a dedicated group of licensed benefits specialists supported by a skilled analytics team and our exceptional service group, who we affectionately call the “Claims Whisperers”. Our Team will assist your organization through a broad spectrum of plan management from the initial design and implementation of your program through analysis and renewal to claims mediation. Our Account Management team along with supportive resources like the Administrator’s Toolbox ™ ensures the administrative minutiae is taken off your team’s desks. The employees of our clients have full access, including bilingual assistance, for claims mediation or questions about their plan to dedicated team members at AQ. Access to advocacy for out-of-province/country emergency medical situations is available 24 hours a day/ 7 days a week.